Limitations
This is not within the scope.
The implementation of Litium sales return management has the following limitations.
- Return slips: The contents in, and generation of, return slips are not included. Please note that it may not be required to store the return slip in electronic format. In certain situations, however, a signed returned slip may be required for documentation and legal reasons. In a project, it could be possible to implement a mechanism to scan the return slips, by connecting them to pre-generated RMAs.
- The UI is not built and must therefore to be implemented by the project. This includes the back-office UI, using back-office UI panels.
- Creation of a new SO for replacement or exchange items is not part of this implementation. A project could include the possibility to create a new SO based on an RMA.
- Cancel an order after partially shipped is not supported in this implementation.