Placing an order from back office

To place an order from back office there must be articles published as products with valid prices. and the functionality needs to be enabled in back office.

Enable or disable back office order creation

If the order management is integrated with a third party system, the merchant may not want to create or edit orders from Litium back office. To enable or disable back office order creation:

1. Go to Settings > Sales > Orders in back office.
2. Change the options to enable or disable order creation and editing in back office.

Creating an order in back office

1. Go to the Sales area in back office and select New > Order from the menu bar. (Note that the order total is updated when you click the Save button.)
2. Enter the appropriate information on all tabs:
   • General
   • Customer information
   • Order rows
   • Deliveries
   • Billing
   • Order total

General

Customer information

The Customer information tab can be populated with information from customers registered in the Customers area.

Order rows

To add order rows, go to the Order rows tab and click New order row in the menu bar. On the resulting page, click Select to load a list of articles that have published products and prices in the currency selected on the General Information tab.

Deliveries

Go to the Deliveries tab and click New delivery in the menu bar. If the same article is selected for two deliveries, it will be removed from the previous delivery and added to the latest.

Billing

Enter the billing information on the Billing tab.

Order total

The Order total tab is a summary of the order. Note that you have to click Save for the order totals to be updated and any campaign prices to be calculated.