Collect payment

  • Litium 7
This section describes how to collect the payment (sometimes called capture) from the Sales area in back office.

If the payment mode Reserve is used, the money will be reserved on the customer's account. To collect the payment when the delivery is dispatched the reserved amount needs to be "captured". The payment can be collected automatically through integration when the delivery state is set to Delivered. 

Follow these steps to capture the amount manually:

  1. Select the order and click View related > Payments.
  2. Select the payment you would like to capture.
  3. Note that you should use Reserve mode, and when an order is placed from the public website the payment will already be in Reserved state. If the order is placed manually in back office you need to click Reserve in Payments view.
  4. If money can be collected, the current payment status will be Reserved and the Charge button will be enabled.
  5. Click Charge. Litium will contact the payment provider and, if the operation is successful, set the payment status to Paid.