Campaigns combined with other campaigns
When there are many campaigns active at the same time, it might not be desirable for some of them to be applied to the same order at the same time. On other instances, it might be ok for a customer to get benefits from two campaigns inside a single order. In Litium Studio campaigns, this is controlled by step 2 in campaign create-and-edit, called "Customers are allowed to combine the current campaign with selected campaigns".
The concept of campaigns that can be combined together is easily explained through an example.
Suppose following two campaign are active at the same time.
- Campaign A: Give special product campaign price
- Campaign B: Free delivery
If Campaign A and B are allowed to be combined together, given their conditions are met, a customer can enjoy both the campaigns on a single order.
However, if Campaign A and B are not allowed to be combined together, even if both of their conditions are met, a customer will only enjoy one of them on a single order. The one applied will be the one with higher priority.
In case the conditions are not met for the one with higher priority (Campaign A), then the campaign engine will evaluate the lesser priority campaign in line (Campaign B), and if the conditions are met, customer will get Campaign B.
Campaigns that can run together are configured in the second step of Create/Edit campaigns.
